FAQ

This page provides a list of frequently asked questions regarding the EG Crypto Exchange.

For further support please submit a support ticket via the contact form.

How do I enable or disable tokens on a per-wallet basis?

1. Navigate to the "EG Enterprise Crypto Wallets" tab.

2. Select the Wallet Name that you wish to modify the token active status in. You will be redirected to the Wallet Management Dashboard.

3. Select the "Active Token List" tab.

4. Select the Active toggle under the "status" column.

I added a token but it does not appear in the swap or transfer tools.

• Ensure that the token record has been added and in the "EG Crypto Tokens" panel. Visit the Crypto Tokens page for more info.

• Ensure that the token has been enabled on a per-wallet basis. See the How do I enable or disable tokens on a per-wallet basis? section for more info.